Becky has assisted me throughout the academic years 2016 – 2018 in my role as a Lead invigilator. Becky has produced bespoke display material for a large examination hall encompassing specific subject examination timing, digital and analogue displays. In addition she has resolved numerous ICT user issues for me as an individual at an educational place of work. Becky is cheerful, approachable and clearly a problem solver. I would also add the term tenacious to those attributes of her management style mentioned. I have fulsome respect for her work ethic having seen her in action. She has regularly made herself available to ICT users like me when problems arose. I would wish to pass on my thanks and appreciation for the support Becky has provided.