Although I have only worked with Becky for nine months she has been a very friendly, hard working and helpful colleague. She has always been quick to respond to calls and was good at keeping staff “in the loop” when working on on-going tasks. Her particular skill is explaining “how to do” certain things to less technically minded staff, creating clear and well thought out instructions. Her people skills are good and her technical knowledge has always appeared very sound. Becky would be an excellent member of any ICT support team.