Even under extreme pressure Becky remained calm and worked methodically towards solving IT problems and explained in straightforward terms what was happening.
Exceptional at her craft, Becky made my daily life more efficient and productive on countless occasions.
Becky has a highly professional manner and supported all staff with good grace and a cheerful smile, even when under severe pressure. She has the ability to communicate technical things in a way that normal people can understand, being able to home in on the salient points rather than being bogged down in technicalities.
Becky’s attention to detail, diligence, professional approach and good humour have made all the difference. She created new processes to improve the exchange of information, and ensured those systems were adhered to – super important when all the participants are working remotely and across time-zones.
Becky presented herself as extremely knowledgeable and very efficient at updating our procedures and processes in the best interests of our pupils. Whilst her technical ability is without question, her inter personal skills are also very impressive. I have had many staff coming to me and providing compliments at how easy and how much better IT had become under Becky’s leadership. Becky also provided a reassuring presence for pupils responding quickly and sympathetically to their needs.
Becky has a great ability to understand complex systems and services and utilise these for the benefit of complex selling environments.
Becky has assisted me throughout the academic years 2016 – 2018 in my role as a Lead invigilator. Becky has produced bespoke display material for a large examination hall encompassing specific subject examination timing, digital and analogue displays. In addition she has resolved numerous ICT user issues for me as an individual at an educational place of work.
Becky is adept at making IT accessible and fathomable to the lay person – an important quality in this fast paced world of technology!
Becky has been absolutely excellent in her role as an Implementation Consultant at Groupcall and her efforts have made certain that the clients are always extremely pleased with the implementations and also with the excellent after care service provided.
Becky is a breath of fresh air – she combines technical know how and enthusiasm with a real understanding of people and high level of empathy.