A committed, proactive and ambitious employee who enjoys being challenged whilst contributing to business success, with a strong focus on technology and its intersection with user experience in a creative style.
Excellent interpersonal skills and total commitment to quality customer care.
Used to working in a pressurised, fast moving environment and skilled in dealing with customers and fellow colleagues at all levels, ensuring a conscientious and professional manner is portrayed at all times.
Well honed ability to explain technical systems to non-technical people.
Testimonials
See all testimonials.
Becky’s attention to detail, diligence, professional approach and good humour have made all the difference. She created new processes to improve the exchange of information, and ensured those systems were adhered to – super important when all the participants are working remotely and across time-zones.
Becky has always been quick to respond to calls and was good at keeping staff “in the loop” when working on on-going tasks. Her particular skill is explaining “how to do” certain things to less technically minded staff, creating clear and well thought out instructions. Her people skills are good and her technical knowledge has always appeared very sound.
Becky has a highly professional manner and supported all staff with good grace and a cheerful smile, even when under severe pressure. She has the ability to communicate technical things in a way that normal people can understand, being able to home in on the salient points rather than being bogged down in technicalities.
Becky is a breath of fresh air – she combines technical know how and enthusiasm with a real understanding of people and high level of empathy.
Dyslexia
As a proud dyslexic, I am able to use the strengths of dyslexic thinking to bring a unique perspective to my professional life. A report commissioned by Made by Dyslexia showcases in depth how neurodiversity will become increasingly valuable within the working world,highlighting key facts and research...
4 out of 5 dyslexics attribute Dyslexic Thinking to their success. In fact, Dyslexic Thinking has created some of the worlds greatest inventions, brands and art.
I’d love to talk about how my often unique view of the world can benefit your organisation.
Summary of Professional Roles
To find out more about the roles listed below, as well as see recommendations from colleagues and clients, please
- see my LinkedIn profile,
- get in touch using the form to the right,
- or contact me via hello@beckythornton.co.uk.
Quality Assurance (QA) Engineer – telent Technology Services Ltd
Within the telent Transport business, the software group develops key applications for use by our customers. The role is specifically within an agile sub-team in the software group that primarily works on R&D projects. More
• Responsible for the quality of the delivered software.
• Gatekeeper for the repositories and facilitates the releases with the DevOps engineer.
Automation Tester / Release Manager – The Contact Group
Reporting initially to the Development Manager and then directly to the Chief Technology Officer my role is to build the testing department from a fledgling team of 3 to a fully agile group working alongside the development team to deliver Continuous Improvement through the implementation of Test Management best practices and appropriate automation tools such as Katalon Studio. More
Foundation Deputy ICT Manager / IT Service Desk Manager – The Princethorpe Foundation
Reporting directly to the Foundation ICT Manager, based principally at Princethorpe College with duties in all three schools of The Princethorpe Foundation. More
Working closely with the Infrastructure Team to ensure consistency of delivery and user experience.
Release Manager and Implementation Consultant – Groupcall Ltd
Responsible for managing product releases (following an Agile process) throughout development from customer informed feature requests, bug logging & prioritisation to full internal & external communication. More
Senior Technician – Warwickshire County Council / Barr’s Hill School & Community College
Project work on a high profile new school building to ensure the successful implementation of new ICT systems to staff and taking a lead on troubleshooting and problem resolution and associated development requirements. More Managing a piece of software that revolutionised the use of online respondents. More Working on behalf of a number of clients to assess the available solutions in the emerging technologies associated with Digital Pens and mobile workforce data capture by meeting with several suppliers. More Covering Central England, East Anglia and Wales selling the HTi (Home Training Initiative) to businesses as an employee benefit as well as selling computers and training delivered through the HTi direct to employees through on-site road shows and demonstrations. More When I was appointed the Deputy Manager of an IT Department serving a Secondary School, Sixth Form College and 2 Primary Schools, the department was set to grow from 2 people to 6 and so a new office was required to accommodate us all. The school building was originally constructed as a Benedictine Convent and… Using experience gained over my whole professional career I am able to offer a range of technical consultancy services to businesses of every size in a variety of fields. Please get in touch to discuss how I may be able to help you. Survey Director Project Manager – Kantar Operations
Business Development Manager – Verilocation Ltd
Business Development Manager – RedPC Ltd
Qualifications
Projects
Office Design
Services